Before requesting a return
- Contact the parts team promptly after delivery if a part arrives damaged or does not match the confirmed application
- Keep the part, packaging, labels, and documentation in the condition required by the supplier
- Request return authorization before sending anything back
- Electrical, special-order, or installed parts may have different return rules
Refunds and exchanges
Approved returns are reviewed under the applicable supplier terms. Shipping charges, handling charges, restocking fees, and refund timing may vary. A specialist can explain the terms for the specific part.
Need help?
Call 1 (888) 258-9786 or use the contact form before shipping a part back. We will help identify the correct next step.